Shipping Options( US Domestic ONLY) :
Priority Mail Delivery
- Standard delivery usually arrives within 2-3 business days, but may take up to 5 business days from the shipped date, excluding holidays.
DELIVERY TIME ESTIMATE :
To estimate when a package will be delivered, the following should be considered:
- Credit card authorization and address verification must be received prior to order processing, and may take up to 48 hours.
- Orders with Out of Stock item(s), may take an additional 2 to 5 business days to process and ship. You will be notified in the event of out of stock items with 24 hours.
- Design Process 3-5 days.
We work very, very hard to earn consumer satisfaction during each and every encounter, but somehow everything does not always go according to plan. If there is a misprint or error on the behalf of Kidz Zone we will fully offer a 100% refund. We encourage customers to review content for submission carefully, as we will not be responsible for accidental submission of incorrect information. Otherwise, all sales are Final. No refunds or exchanges, unless otherwise determined. In the event of unusual occurrence as such, please follow our return policies which are strictly enforced.
Kidz Zone assures full credit for product and return shipping if and only if the product arrives and has a misprint error on behalf of Kidz Zone. You must notify us within 24 hours of the arrival of the items, in order to receive credit. No refunds will be authorized, but a store credit of amount of purchase will be issued once the original product is received back. No partial returns will be accepted. All shipping cost for product returns, will be at the customer's expense, unless otherwise stated. Items damaged while in transit must be negotiated for refund with United States Postal Services (USPS).
Once we have received your package, your credit will be processed within 7 business days. You will be notified via email at the email address listed on your account when your order was placed. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days). Original shipping charges are non-refundable, unless otherwise determined.
Order # _________
P.O box 282176
Nashville, TN 37228
Additional info for items being exchanged:
- Must be shipped via USPS delivery.
- Tracking codes are MANDATORY